TERMS AND CONDITIONS
Dear tourists,
Thank you for choosing us! Please read carefully the following (before booking):
These are the terms and conditions that apply to your booking.
The Peruvian system of products and services is sometimes different from your country of origin. We suggest you read carefully the following:
These terms and conditions govern the relationship between you and inkatrail.com.pe doing business as Lima Magic travel agency "company". To book a trip, you agree to be bound by these terms and conditions that describe, among other things, cancellation policy and certain limitations of liability. These terms and conditions affect your rights and to appoint the governing law and forum for the resolution of any dispute
All persons who wish to make a reservation should be carefully read and understand the terms and conditions that follow. When making the reservation by phone, on the web site www.limatravel.net, by email or fax with the company or its agents, you agree on behalf of yourself and all who are contained in the reserve, including minors and disabled people that have understood these terms and conditions. A booking is accepted and becomes definite only from the date when the company sends a receipt or confirmation of the requested tour email. It is at this point that a contract exists between the company and the customer. Until your booking is confirmed and a contract exists, the company reserves the right to increase or decrease the prices for tours. The company or its agents reserve the right to refuse any booking at its discretion. The person or persons named on the booking are hereinafter referred to as the "customer". All bookings are made with the company.
TRAVEL IN PERU
Lima Magic operates in regions where the standards of accommodation, transportation, and services may not be where you would normally expect. However, we strive, with all the diligence and skill, to provide the best services for our tourists. Travel by the Peru requires flexibility, patience, generosity of spirit, good humour and understanding the changes that can be taken without notice due to circumstances beyond our control (force majeure - see below). To book any of our tours you agree Lima Magic travel agency to make the necessary changes without liability.
FORCE MAJEURE
Any situation or event when Lima Magic travel agency not can, even with all due care, foresee or avoid them. Events such as war or threat, riot, civil unrest, terrorist activities, labour disputes, diseases, disasters or adverse weather events, fire or all similar events beyond our control. In this case, Lima Magic travel agency is not responsible for, and reserves the right to modify, postpone or even cancel the trip (this is the last option, of course!)
TRAVEL INSURANCE
We recommend you obtain travel insurance covering accidents, medical expenses and repatriation of emergency, including rescue and air ambulance. Also we recommend covering cancellations and lost luggage. Please send a copy / policy to our office number.
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RISKS
To book any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Choquequirao, Ausangate, Lares trek etc) you assume the risks associated with them. For these Magic Lima travel agency is not responsible for.
SENDING YOUR PERSONAL DATA IN RESERVATION
Your passport must be valid, please let us know if you have or will change his passport after booking the trip (the Inca Trail authorities are not very nice to the passport control in the control of the 82 Km). ISIC card (if applicable) must also be valid at the time of your inca trail.
MAKE A RESERVATION
(Tanks for the inca trail to Machu Picchu):
To make a reservation for a tour package, it is necessary to make a payment:
Adventure tours: a $200 non-refundable deposit per person is paid by any of our hiking Trail Inca (the Inca Trail, Lares Trek, Salkantay Trek, Inka Jungle Trail, Choquequirao-Machu Picchu).
Rate student, in order to get this discount, you must have a valid ISIC card. It is important to scan and email it to us at the time of reservation.
Alternatives trips in Peru, Machu Picchu, Cusco, Arequipa, wonders of the Peru 21 days, Peru incredible 16 days, etc) 50% of the total cost of the package, is the deposit per person (non-refundable)
the balance will be paid upon your arrival to Lima or Cusco Office.
All transaction fees are covered by the customer and it is not included in our prices. If payment is by Paypal you must add 10% per person
The deposit can be done through:
(1) Money Gram Money Transfer Company
The transfer shall be made on behalf of:
Elvis William bulb Taipe
ID number 42752119
Cusco - Peru
(2) Western Union Money Transfer Company
The transfer shall be made on behalf of:
Elvis William bulb Taipe
ID number 42752119
Cusco - Peru
(3)
The amount or total balance will be paid upon arrival in Lima or Cusco (only payment in cash or via Paypal are accepted)
INCREASES IN HOLIDAY
$40 per person is also applicable to all groups that start your excursion with us this holiday season: Christmas (22 December, 23, 24, 25, new year 29 of December, 30, 31, 01 January)
Same increase is also applicable at outlets during elections of Government (fine if not vote). In this case, we use the increase for payment of a bonus extra staff that make our vacation possible in special days for them, or used to pay fines that could get by having not gone to vote or choose.
The same increases are applicable in case of group Royal or private.
The night before the walk there will be a discussion of pre-travel (information) in our office between 6 pm or 7 (the exact time will be confirmed).
PAYMENT OF THE FINAL BALANCE
Requires you to pay your final balance in our offices at least 48 hours prior to your trip, it only accepts cash in soles.
We reserve the right to cancel his trip to not make payment within this time, or if you has not advised a delay in their arrival, etc
(used a rate of exchange of $1 US = 3.00 soles).
If for some reason the dollar exchange rate falls (as it did in 2009 and 2010) we will be flexible and accept up to 10 points of difference of fall, but we will not be able to accept and exchange the Peruvian sol at a rate lower than 3 for 1 US dollar, this is to ensure the quality of our services to you and the treatment of our porters.
CANCELLATIONS:
Sent to the reservation deposit is non-refundable or transferable.
VERY IMPORTANT (1)
We suggest you stay at an altitude (above 3000 meters - as in Cusco or another city in height) for 3 days (minimum) before you start the trip. This is in order to minimize the effects of altitude sickness. Also, you can help your body to acclimatize to drink lots of fluids, adding a bit more sugar to your drinks, eating foods rich in carbohydrates, avoiding cigarettes and alcohol and consuming coca leaves (traditional coca leaf) tea. Diamox can also be useful to consult your doctor for the prescription.
CANCELLATION OF A TOUR BY THE COMPANY
The company reserves the right to cancel any trip for any reason, but do not cancel any trip of less than 60 days before the start of this, except
Force majeure, unusual or unforeseen circumstances beyond the control of the company.
When it is cancelled a tour of the company, the customer can choose between the full refund of all monies paid or take any alternative tour offered by the company free of charge.
The company is not responsible for incidental expenses or consequential losses incurred by customer as a result of the cancelled reservation, as visas, vaccinations, flights or rail, the company is not liable for reserves that were not made with us, non-refundable car parking or other expenses, loss of profits, or loss of enjoyment, etc
If the chosen alternative travel is less than the initially reserved, the customer is entitled to a refund of the price difference.
If the customer requests an alternative tour of a value exceeding the initially reserved, the customer must pay the difference in price.
Where a significant element of a trip may not be lent, the company will carry out appropriate mechanisms or changes for the continuation of the journey.
UNUSED SERVICES
There will be no discounts or repayable amounts by the loss of unused services or, what included in the voluntary or involuntary interruption / output of the tour, such as illness, death of a member of the family, etc, the late arrival of the tour, or the premature exit either voluntary or involuntary.
TRAVEL DOCUMENTS
The client must be in possession of a valid passport required for entry, exit and travel through each point along the destination, the itinerary of the trip, (passport be valid 6 months after the date of return of the excursion), all visas, permits and certificates, including vaccination, certificates, insurance policies they are necessary for the whole trip. Customer accepts full responsibility to obtain all these documents, visas and permits before the start of his tour, and is responsible for the adverse consequences of the documentation missing or defective. Any information or advice given by the company in the field of visas, vaccines, climate, clothing, baggage, special equipment, etc is merely advisory, acts as a courtesy to the client, and the company is not responsible for any error or omission regarding information provided by third parties, such as the respective Government authority.
TRAVEL RECEIPTS
To expedite the issuance of documents of trip Lima magic Please note that all documents related to tourist travel reservation documents, itineraries and invoices will be sent via email.
The company reserves the right to impose an administration fee on customers who want to receive the documents by other means.
CLAIMS AND COMPLAINTS
If a customer has a complaint against our services, the client first must inform the head of the group as soon as possible to allow the grievance to be rectified. If satisfaction is not achieved, it should be in contact with the company representative or local office so the company will provide the opportunity to resolve the problem. If satisfaction is not yet achieved through these means you can to contact management form directly via mail to / /-> (William - General Manager) maximum within 5 days of having finished their excursion. The company assumes no responsibility for claims received after this period.
PRIVACY POLICY
The company will provide personal information to vendors and operators to allow the use of the services requested. the company will do all it reasonably and as possible in trying to protect the personal information submitted by you.
THANKS AGAIN FOR CHOOSING US AND HAVE A WONDERFUL TRIP!
